New on the Shopify App Store — free plan, no card
CartEasy is an AI store assistant for Shopify that answers the question, finds the product, fills the cart and hands over a checkout link — 24/7, in any language, with no knowledge base to write.
The gap in your funnel
Baymard Institute, average of 49 abandonment studies.
Every one of those has an answer somewhere in your store. It's just not where the shopper is standing at 11:47pm on a Sunday. CartEasy puts it there.
What it does
No filters, no faceted search, no dead ends. Shoppers describe what they want and get the right three products back in seconds.
Add, remove and update quantities inside the conversation. CartEasy can apply a discount code and generate a secure checkout link — the shopper never has to go looking for the cart.
Live order status pulled straight from Shopify. No ticket, no reply-in-24-hours, no escalation.
Auto-detects the language of the message and replies in kind. Nothing to configure, no separate widget per market.
It reads your products, pages and policies on install. Shipping, returns, sizing, FAQs — answered from your own content.
0 knowledge-base articles for you to write.
Colour, size, position, animation and personality — from crisp and professional to warm and chatty.
Native Tawk.to integration. When it hits the edge of what it should answer, your agent picks up in the same window.
Top searches, dropped conversations, products people ask for. The clearest demand signal you'll get.
Why not just…
Already running Tawk.to? Keep it — CartEasy hands off to your agents in the same window.
Setup
One click from your Shopify admin. No theme code, no developer, no scripts to paste.
Catalogue, variants, pages, policies and order data are indexed automatically. You don't write a single canned response.
Set your colours and tone if you like, then leave it running. Check the analytics on Friday.
Performance Loaded asynchronously and built light — the widget stays out of your theme's critical path and off your Core Web Vitals.
Open the demo store and ask it something awkward. That's the real test — it takes about thirty seconds.
The team behind it
Ten years of commerce plugins, 50,000+ customers, and a support team merchants keep writing about.
“Does exactly what it promises — and does it exceptionally well!”
“The plugin works as expected and the team helped me out immediately.”
“Excellent support from the Acowebs team — remedied fairly quickly.”
“Easy to use, and good plugin design for everyone.”
Pricing
Billed in USD every 30 days. Free to install on development stores on every plan.
$0
forever
Costs nothing. Ever. Upgrade only when you hit the cap.
For new stores testing the water.
$69
per month
Pays for itself if it saves ~1 order a month.
For stores with steady daily traffic.
$299
per month
Pays for itself if it saves ~1 order a week.
For stores where chat is a sales channel.
$499
per month
Pays for itself if it saves ~2 orders a week.
For high-volume stores and agencies.
“Pays for itself” assumes a $70 average order value — scale it to yours. Not sure which tier? Start Free; you only move up when you actually run out of replies.
Questions
Still unsure? info@acowebs.com
When it gives a useful answer instantly, yes. The alternative isn't a shopper who emails you — it's a shopper who closes the tab. CartEasy catches the ones who would have left without asking anyone.
No. CartEasy reads your Shopify store automatically — products, policies, pages and orders. You don't need to write a single response.
Live chat needs someone watching it. CartEasy works around the clock with no human on standby, and it doesn't stop at answering — it adds products to the cart, applies discount codes and generates checkout links right inside the conversation.
It handles the large majority of everyday shopping questions. Anything outside its scope can be set to hand off gracefully — including straight to a human agent via the Tawk.to integration.
Colours, size, position, animation and the assistant's personality are all adjustable — anywhere from formal to friendly.
The Free plan exists for exactly that. You get real product search, cart help and order tracking at no cost, and you only move up a tier when the volume says you should.
It detects the shopper's language from their message and replies in it. No per-market setup.
No. The widget is lightweight and loads asynchronously, so it stays off your theme's critical rendering path.
Give them an answer instead of an exit.
Free plan · no credit card · uninstall in one click
Built by Acowebs — commerce software for 50,000+ customers across 130+ countries.